Privacy Policy
Last updated: October 2025
Mobile Podiatrist (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal data responsibly and transparently in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
Mobile Podiatrist provides professional mobile foot care and podiatry services across Lancashire. Our contact details are:
2. The Information We Collect
We may collect and process the following personal data when you contact or use our services:
- Full name and contact details (phone number, email, address)
- Health information relevant to podiatry care (with your consent)
- Appointment and payment details
- Website contact form submissions
3. How We Use Your Information
We use your personal data to:
- Respond to your enquiries and manage bookings
- Provide podiatry treatment and follow-up care
- Issue invoices, receipts or clinical reports as required
- Meet legal and professional obligations (HCPC, insurance, clinical record-keeping)
4. Legal Basis for Processing
We process personal data under one or more of the following lawful bases:
- Consent – when you complete a contact form or provide medical details voluntarily.
- Contract – to deliver agreed podiatry services and appointments.
- Legal obligation – to maintain accurate clinical and tax records.
- Legitimate interests – to operate and improve our business effectively.
5. How We Store and Protect Your Data
All client records are stored securely in password-protected systems and encrypted storage. We only retain information for as long as necessary to provide care and meet legal retention requirements (typically 7 years for clinical records).
6. Sharing of Personal Data
We never sell or trade your data. We may share information only when required, for example:
- With your GP or healthcare provider (only with your consent)
- With professional regulators or insurers if legally required
- With trusted third-party providers for email or form processing (e.g. FormSubmit)
7. Cookies and Website Analytics
Our website uses minimal cookies to ensure basic functionality. We do not use invasive tracking or advertising cookies. Anonymous analytics may be used to understand website performance and improve user experience.
8. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction or deletion of inaccurate information
- Withdraw consent for processing (where applicable)
- Complain to the Information Commissioner’s Office (ICO) if you believe your data rights have been breached
9. Contact Us About Privacy
If you have any questions about this policy or how your data is handled, please contact:
Mobile Podiatrist
Email: mobilepodiatry@icloud.com
Phone: 07767 415120
We aim to respond to all privacy-related queries within 48 Hours.